IMAGES ARE BROKEN
Please report any broken images to me at firstname.lastname@example.org.
INSTANT PASSWORD EMAILER
If you have forgotten your password, we can email it to you instantly using this simple form. This is only for members or people who have gone through the signup process already, and looks up the email address you registered with. If this is your first visit, it will not magically send you a password to get in. Also, if you have a new email address, it won't be able to find you; you'll have to email me directly about that.
AUTHENTICATION BOX DOESN'T COME UP (username reset)
If you don't get asked for a password, but are mysteriously thrown into the renewal screen, even though you just renewed and activated your account, you might have an old username 'stuck' in your browser. To force it to reset, go here and follow the instructions. And next time, please use your existing username instead of creating a new one.
The video clips here are MPEG and QuickTime. There is now a special Video Tips page just for MPEG and QuickTime (.mov) issues.
Most of the video clips here were made in the days of dial-up service. Because people had slower connections, I made smaller files to keep transfer time to a minimum. Please keep this in mind when you wonder why they only last 10 seconds, or why they don't fill your 600 x 800 screen.
MANY WAYS TO JOIN
If you do not have a credit card, we also take money orders. Please step through the join process, and you will find a money order option. Be sure to continue to this point so we get your user name, password and email contact in place. When you mail it in, include your username so I know which account to activate. Obviously, this will not give you instant access like the credit card system does.
Cancellation procedure is on the join page. If you signed up for a one-time membership, it will automatically expire at the end of the term. If you are on recurring billing and your card declines, your membership will automatically expire.
If you are on recurring billing and you need to update your credit card information, you may do so on the join page. You may also switch from monthly to quarterly here.
CREDIT CARD VIA SECURE SERVER
We operate a secure server, using SSL encryption for the credit card submission form. If you are still nervous about sending credit card information over the internet, follow the above instructions for paying by money order (which can be funded with credit cards). If your browser tells you the connection is not secure, then your browser is too old to work with the encryption process.
To fax or mail in your CC info, Go as far as the credit card page. Print out the page, and in the safety of your private room take a pen and fill in the CC info, sign it, and mail or fax it in. As soon as we get it, your account will be activated and your username and password will let you through.
PO Box 1531
Medford, NJ 08055